It’s been a couple of years since I’d had my two units serviced and I couldn’t tell if my upstairs unit was low on coolant, or just dealing with the heat, so I called Immediate. They were out within an hour and a half.
They cleaned both units outside and tested coolant levels and everything came back 5×5. Coolant levels were good. They even commented on what a good job the installers (a different company) did installing my attic unit.
Paid them for the service on the two units and that was that. Great response time and honest dealings. Can’t ask for much more than that.