This is one of the best companies I have ever dealt with. I had a big name company come out to see what was wrong with my A/C unit and all they wanted do was sale me a new unit, and made me feel like I had no other option. I sent them on their way and called Immediate. They were at my house within an hour and a half and told me what was wrong and that they could fix it for a reasonable amount of money. I am now a customer for life. Very honest and they do exactly what they say they are going to do. Very reasonable prices. Great great company.